Shipping Policy

At Davey Motor Group, we are committed to getting your parts and accessories delivered quickly, safely, and reliably. We proudly ship Australia-wide using TNT Express — a trusted partner known for their speed and precision in logistics.

Shipping Services We Use

We partner with TNT Express to offer a range of professional, business-grade delivery options tailored to your urgency and location. TNT provides:

• Road Express: Reliable delivery for standard freight, typically within 1–2 business days for metro areas.

• Overnight Express: Fast delivery with next-business-day turnaround (available for most capital cities and major regional areas).

• Time-Sensitive Express Options: Including delivery by 12:00 pm or 10:00 am next day, perfect for urgent or business-critical deliveries.

• Sensitive Freight Services: For fragile, high-value, or technology items requiring specialised handling.

Note: Exact service availability and pricing may vary depending on your location and the items in your order. The shipping methods displayed at checkout reflect what’s available for your delivery address.

Dispatch Times

We aim to dispatch all in-stock items within 1 business day of your order being confirmed. Orders placed before 12:00pm AEST are often shipped the same day. You will receive tracking details via email once your order has been dispatched.

Shipping Coverage

We deliver Australia-wide, including to metro, regional, and remote areas. Please ensure your shipping address is accurate and includes any relevant delivery instructions to avoid delays.

Tracking Your Order

Once your order is on its way, you will receive a TNT tracking number. You can track your shipment at any time via TNT’s tracking portal.

Delivery Times

Estimated delivery times vary based on your location and the selected service. In general:

• Metro Areas: 1–2 business days

• Regional Areas: 2–5 business days

• Remote Areas: May take longer, depending on accessibility

These estimates are provided by TNT and may vary due to external factors such as weather, public holidays, or unforeseen transport delays.

Authority to Leave (ATL)

For added convenience, customers may choose Authority to Leave at checkout. This allows your package to be left at your address without a signature. Please note: Davey Motor Group and TNT are not responsible for lost or stolen parcels if ATL is selected.

International Shipping

At this time, we do not offer international shipping on parts and accessories. For international product enquiries, please contact our team directly.

Shipping Questions?

If you have any questions regarding shipping, delivery times, or tracking your order, feel free to reach out to our customer service team via the Contact Us page — we’re here to help.